The 2-Minute Rule for Telus technical support

The 2-Minute Rule for Telus technical support

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I have had problems With all the Tech Support for the home Internet at the same time so tricky we used more than one hour addressing an issue. I’ve been acquiring for months and months.

Was the chief and The main reason I are a loyal Telus custiomer For a long time. But this is about to vary!!

• A pal who can also be a Telus customer confirmed me his approach specifics, and He's getting a similar approach for substantially significantly less with no need to acquire devices, which contradicts what Abdul informed me.

I known as Telus CS at eight.55AM Mountain time and so they hanged up on me, declaring which i must call throughout "regular Business hrs". Is this for actual?

I needed to Get hold of CS currently with Chat along with the Division I need to speak to is only offered by cell phone. The CS on Chat organized a get in touch with back at an arranged time slot. When that Division referred to as me later I obtained every thing sorted out.

I realize it is extremely aggravating simply because I am in the exact same scenario, although it's in regards to the TV signal that has been misplaced. 

  I wasn't telling but hoping to talk to him nonetheless he received mad and hung up.  This is absurd and extremely horrible customer service.  I is going to be pulling my two Telus customer service strains from Telus . If This is actually the customer service customers are finding out of your reps than you might want to supply it somewhere else.  I have been with Telus for around 14 a long time and It truly is rather unhappy that it has arrive at this . Considering these threads and reviews still left by Many others it appears I'm not the one a person.  

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• When I referred to as to explain, Eunice from the BCX Wireless Motor vehicle workforce advised me the bargains were used. On the other hand, she copied and pasted Abdul’s notes, which didn't clarify the price cut particulars.

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On top of that, I had been disconnected many moments when wanting to talk to support and in some cases still left on keep without resolution.

I've designed a number of cell phone calls, I have clicked on "Alternatively, you could Speak to our TELUS Management Crew in this article".  completed the form, with no response, and completed Yet another variety on MyTelus and in addition go no response.

The TELUS workforce acknowledges that our operate spans many Territories and Treaty locations and we're grateful for the traditional Understanding Keepers and Elders who will be with us now, those who have gone right before us plus the youth that inspire us.

I'll cancel all of the services house and cell with Telus and notify my friends and family to do so, which was the worst working experience I obtained with Telus